Privacy Policy
Last updated: May 27, 2026
1. Data Controller
NoxProxy operates as the data controller for personal information collected through our website and services. For data protection inquiries, contact our team at support@noxproxy.io.
2. Data We Collect
Account Data: First name, last name, email address, and hashed password (we never store plaintext passwords).
Payment Data: Transaction IDs and deposit amounts only. We do not store credit card numbers or full payment details — all payments are processed by our third-party provider (Cryptomus).
Usage Data: Proxy connection logs including timestamps, assigned IP addresses, and connection duration.
Technical Data: IP address, browser type, operating system, and device information collected automatically during site visits.
3. How We Use Your Data
We use your personal data to: operate and maintain your account, authenticate logins, provision and manage proxy services, process deposits and payments, prevent fraud and abuse, communicate service updates, and comply with legal obligations.
4. Legal Basis for Processing (GDPR Article 6)
We process your personal data based on: (a) Contract performance — to provide the proxy services you purchased; (b) Legitimate interest — to prevent fraud and improve our services; (c) Consent — where you have given explicit consent; (d) Legal obligation — to comply with applicable laws and regulations.
5. Data Retention Periods
Account data: Retained until you request account deletion.
Payment records: Retained for 7 years as required by financial record-keeping laws.
Proxy connection logs: Automatically deleted after 30 days.
Contact messages: Retained for 12 months, then deleted.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR) and similar data protection laws, you have the following rights:
- Right to Access: Request a copy of all personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): Request deletion of your personal data, subject to legal retention requirements.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interest.
- Right to Restrict Processing: Request limitation of how we process your data.
7. Data Deletion Requests
To request deletion of your personal data, email support@noxproxy.io with subject "Data Deletion Request". We will process your request within 30 days. Please note that some data may be retained where required by law (e.g., financial records for 7 years).
8. Cookies Policy
Essential Cookies Only: We use only essential cookies required for authentication and session management (httpOnly, Secure, SameSite=Strict).
No Tracking: We do not use tracking cookies, third-party analytics cookies, or advertising cookies.
No Third-Party Analytics: We do not use Google Analytics, Facebook Pixel, or similar tracking services.
9. Data Sharing
We do not sell, trade, or rent your personal data to third parties. Data is shared only with: Cryptomus (payment processing — transaction data only) and law enforcement when required by valid legal process.
10. International Data Transfers
Your data may be processed on servers located outside your country of residence. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.
12. Contact & Data Protection
For any privacy-related questions, data access requests, or to exercise your rights, contact us at: support@noxproxy.io. We aim to respond to all data protection inquiries within 30 days.